Your Ride Is Here


Your Ride is Here!

ReadiRide, a service offered by the JTA through Owl Inc., provides affordable, on-call transportation to customers in 14 Jacksonville communities. It’s a service that puts you, the customer, in control of when and where you want to be picked up and dropped off. 

Readiride Car Art 01 01


Reservations can be made Monday through Saturday from 6 a.m. to 7 p.m. Curb-to-curb service must be in the same designated zone. For example, if you are picked up within the Beaches zone, you must be dropped off within the Beaches zone.

Contact a ReadiRide reservationist at (904) 679-4555 at least two hours in advance to request an arrival time to your destination to schedule a pick-up.

  • Give the reservationist:
    • Date and time of pick up
    • Pick-up and drop-off locations
    • Number of passengers
    • Any accommodations needed, such as a wheelchair lift

Hours of Operation

Monday through Saturday from 6 a.m. to 7 p.m.

No service on Sunday.

Holiday Schedule

ReadiRide will be closed on Memorial Day, July 4, Labor Day, Thanksgiving, Christmas, and New Years Day.

Travel Tips

  • ReadiRide only accepts cash and mobile payments using the MyJTA app.
    • STARCards are not accepted for payment.
  • Exact change is required — drivers will not issue change.
  • Be ready at your pick-up time and location.
  • If you schedule a trip and are unable to take it, call the ReadiRide reservationist at (904) 679-4555 to cancel the reservation as soon as possible.


Door-to-Store is a partnership between the JTA and the City of Jacksonville that provide free rides to grocery stores for residents living in the JTA's Northside ReadiRide Zone, including the New Town neighborhood. 

The program, which launched in February 2020, provides expanded access for residents living in what are considered food deserts, areas where access to fresh fruits, vegetables, and meats are not as easily available within a close proximity of their homes.

Door To Store

Free Rides

Customers can take free rides to and from eight grocery store locations within the Northside ReadiRide zone including:

  • Making Ends Meat Market - 4220 Moncrief Road, Jacksonville, FL 32209
  • Jacksonville Farmers Market - located at 1810 W Beaver St., Jacksonville, FL 32209
  • Harveys Supermarket stores located at:
    • 2261 Edgewood Avenue West, Jacksonville, FL 32209
    • 201 West 48th Street, Jacksonville, FL 32208 
    • 777 Market Street, Jacksonville, FL 32202
  • Walmart - 12100 Lem Turner Road, Jacksonville, FL 32218
  • Winn-Dixie - 5210 Norwood Avenue, Jacksonville, FL 32208
  • Price Rite - 3528 Moncrief Road, Jacksonville, FL 32209

Door-to-Store Reservations

Reservations can be made for pick-up and drop-off rides up to two hours in advance by selecting the Door to Store option when customers call ReadiRide at (904) 515-2458. Rides are available Monday through Saturday from 6 a.m. to 7 p.m.

ASD 22005 Door To Store Flyer Map Update F 2