Senior Passengers
Am I required to get a STAR card?
Our passengers who are age 65 and older are eligible to receive a Senior ID STAR Card. This card is required in order to ride for free and must be presented upon boarding. Passengers who don't have a valid Senior ID STAR Card must pay the base cash fare of $1.75.
What documentation is required to obtain a Senior ID STAR Card?
Please bring with you a government-issued photo ID showing your date of birth. Scroll down for locations.
Reduced Fare Passengers
Am I required to get a STAR card?
An ID STAR card is required to receive reduced-fare pricing. All passengers who are eligible for a reduced fare must present a valid Reduced Fare ID STAR Card upon boarding.
What documentation is required to obtain a Reduced Fare ID STAR Card?
- For recipients of Social Security Disability or Social Security Income: a current award letter
- For persons with a disability: a JTA reduced-fare application completed by a doctor and statement of disability on physician letterhead
- For Veterans with a disability: a current letter on VA letterhead stating at least a 50% disability
- For Medicare recipients: a Medicare card (Red, White and Blue paper card)
Senior and Reduced Fare Passengers
Where do I go to have my picture taken for a Senior or Reduced Fare ID STAR Card?
Get your picture taken and obtain your ID STAR Card at:
- Jacksonville Regional Transportation Center at LaVilla (JRTC)
100 LaVilla Center Drive
Monday through Friday from 8 a.m. to 5 p.m.
- JTA Operations Campus
100 N. Myrtle Avenue, Building 2
Monday through Friday from 8 a.m. to 5 p.m.
- Armsdale Park-n-Ride
191 Armsdale Road
Monday through Friday from 6 a.m. to 9 a.m.
- Avenues Walk Park-n-Ride Center
10508 Avenues Walk Boulevard
Monday through Friday from 8 a.m. to 1 p.m.
JTA offices are not open on Federal holidays.
Can I use my Senior and Reduced Fare ID STAR Card at TVMs or Winn-Dixie locations?
You can reload your ID STAR Card at TVMs or Winn-Dixie locations but cannot purchase a new one. If your card has expired, please bring your old card to the Jacksonville Regional Transportation Center at LaVilla (JRTC), the JTA Operations Campus or Armsdale Park-n-Ride to recertify.