Service Enhancements for JTA Bus Routes, First Coast Flyer Begin May 22, 2023 Click here to read more.

close
Menu

Customer Service

Note Please note, under Florida's very broad public records' law, email communications to and from JTA officials are subject to public disclosure.

General Inquiry

Customer Service

JTA Administration

  • Phone

    (904) 630-3181
  • Fax

    (904) 632-5218
  • Office Address


    Jacksonville,  FL  32204
  • Mailing Address

    P.O. Drawer "0"
    Jacksonville, FL 32203
  • Lost & Found/Customer Service Lobby Hours

    Monday – Friday 8 a.m. – 5 p.m.
    Weekends Closed

Comments or Concerns?

JRTC at LaVilla

My JTA

  • My JTA

    With the new MyJTA app, customers can plan, pay, and travel their way in one location. 

    For questions about the MyJTA app, please contact Customer Service at (904) 630-3100.

    DOWNLOAD TODAY
  • Clay County

    For questions about Clay Community Transportation trips, fares and routes, please call (904) 284-5977 on weekdays from 6 a.m. to 5 p.m. (Excluding holidays)

Lost & Found

  • Lost and Found

    PHONE

    (904) 630-3189

    OFFICE HOURS

    Monday – Friday 8 a.m. – 5 p.m.

JTAMobilityWorks

Tickets & Transit

JRTC at LaVilla

ADA & Paratransit

Connexion Plus