Menu

Customer Service

Note Please note, under Florida's very broad public records' law, email communications to and from JTA officials are subject to public disclosure.

General Inquiry

Customer Service

JTA Administration

  • Phone

    (904) 630-3181

  • Fax

    (904) 632-5218

  • Office Address


    Jacksonville,  FL  32204

  • Mailing Address

    P.O. Drawer "0"
    Jacksonville, FL 32203

  • Lost & Found/Customer Service Lobby Hours

    Monday – Friday 8 a.m. – 5 p.m.
    Weekends Closed

Comments or Concerns?

JRTC at LaVilla

JTA See and Say App

Lost & Found

  • Lost and Found

    PHONE

    (904) 630-3189

    OFFICE HOURS

    Monday – Friday 8 a.m. – 5 p.m.

JTAMobilityWorks

Tickets & Transit

JRTC at LaVilla

back to top

ADA & Paratransit

Connexion Plus

  • Website

  • Reservations

    (904) 404-0848
    Call at least two hours in advance

  • Customer Service

    (904) 630-3100

  • Florida Relay

    (800) 955-8771 (voice) or 711 (TTY)

  • Address

    100 N. Myrtle Avenue
    Jacksonville, FL 32204

  • Hours

    Monday – Friday 5:30 a.m. – 10 p.m.
    Weekends 7:30 a.m. – 7:30 p.m.

back to top