ReadiRide

Mandatory Mask Requirement:
Protect yourself. Protect others.
The health and safety of our customers and employees are important to us. To reduce the spread of COVID-19 (Coronavirus) and in accordance with CDC requirements, all JTA customers, visitors and employees must wear face coverings on board any JTA transit service and at all JTA facilities. Full details are available on our COVID-19 Updates page.

Your Ride is Here!

ReadiRide, a service offered by the JTA through Owl Inc., provides affordable, on-call transportation to customers in 11 Jacksonville communities. It’s a service that puts you, the customer, in control of when and where you want to be picked up and dropped off. 

Here’s how it works

• Contact a ReadiRide reservationist at (904) 679-4555 to schedule a pick-up.
• Give the reservationist:
  • Date and time of pick up
  • Pick-up and drop-off locations
  • Number of passengers
  • Any accommodations needed, such as a wheelchair lift
• Reservations can be made Monday through Saturday from 6 a.m. to 7 p.m.
• Curb-to-curb service must be in the same designated zone. For example, if you are picked up within the Beaches zone, you must be dropped off within the Beaches zone.
• Call at least two hours in advance to request an arrival time to your destination.

Service Areas

Click on an area below to see a map of the service zone.

• Arlington
• Beaches
• Collins Road
• Highlands
• Mandarin
• Northside
• Oakleaf – Zone changes start September 27, 2021
• Pritchard – Zone changes start September 27, 2021
• Southeast
• Southside
• Talleyrand
• University – New zone starting September 27, 2021

Hours of Operation

Monday through Saturday from 6 a.m. to 7 p.m.

No service on Sunday.

Holiday Schedule

ReadiRide will be closed on Memorial Day, July 4, Labor Day, Thanksgiving, Christmas and New Years Day. 

Fares

$2.00 per passenger, each way.

Fares can be purchased using the MyJTA app. 

Travel Tips

• ReadiRide only accepts cash and mobile payments using the MyJTA app. STAR Cards are not accepted for payment.
• Exact change is required — drivers will not issue change.
• Be ready at your pick-up time and location.
• If you schedule a trip and are unable to take it, please call the ReadiRide reservationist at (904) 679-4555 to cancel the reservation as soon as possible.