Moving People

Transforming Places

We are at the forefront of shaping the future of mobility in Northeast Florida. The team is committed to driving innovation through our comprehensive transit solutions. Our strategic goals focus on improved mobility, and efficiency.

Key Features

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Multi-Modal Transportation

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Bridges, Highways Design

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Bus Services (Express, Regular)

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Community Shuttles

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Downtown Skyway Monorail

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St. Johns River Ferry

What drives us forward

Mission

To enhance Northeast Florida's economy, environment, and quality of life for all. We provide safe, reliable, innovative, sustainable, and dignified mobility solutions, and facilities.

Vision

A thriving and connected Northeast Florida powered by seamless mobility solutions for all.

Our Foundation

Excellence and Innovation

Committed to serve our customers, and community. We are a strategic, market-driven, innovative, and results-focused organization. We succeed as a team through:

Team Excellence

We are committed to and invest in each other's growth and success.

Affordability

We strive to ensure that everyone in Northeast Florida has access to dignified, state-of-the-art mobility solutions for every trip.

Collaboration

We are a proven partner that works together with the public, private, and non-profit sectors to deliver in an ethical manner to Northeast Florida.

Agile Innovation

We are an agile organization that focuses on sustainability to deliver innovative solutions externally and internally in response to the changing needs of our workforce, community, and the environment.

Driving Progress Through Bold Goals

Our goals focus on enhancing mobility, innovation, sustainability, and customer experience. We build a smarter, greener, and connected future.

Safety and Security

Ensure safety and security throughout the transportation system and in the Authority work environment

Employee Success

Strengthen workforce through professional development opportunities that enhance knowledge, skills and leadership abilities

Customer Satisfaction

Deliver a superior and reliable customer experience

Financial Responsibility

Ensure long-term financial sustainability

Organizational Efficiency and Effectiveness

Attain the highest level of agency performance

Transformative Mobility Solutions

Deliver innovative transportation choices providing accessible mobility throughout the community

Strong Governance, Stronger Community

Our leadership guides through a robust governance framework. We ensure transparency, accountability, and innovation in public transit.

Title VI

The JTA upholds equity in transit services by complying with Title VI of the Civil Rights Act of 1964, reflects our dedication to equality and inclusivity within the transit system.

ADA Compliance

We ensure equal access to our transit services for individuals with disabilities. The JTA adheres to the Americans with Disabilities Act (ADA) standards, fostering an inclusive transit system.

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Leadership Rooted in Community Impact

Meet the innovators and strategists who are driving JTA forward. From policy decisions to community outreach, there is a leadership team behind it.

Board Of Directors

The JTA Board of Directors is a seven-member governing body. We tasked with shaping the future of regional transportation services. Our board members bring diverse expertise, ensuring thoughtful decision-making. We aim at strategic development to advance our mission.

Executive Leadership

We led by a dynamic executive leadership team committed to innovation, operational excellence, and strategic growth. Their expertise and vision drive the JTA to deliver world-class transportation solutions for the community.

Chief Executive Officer

Nathaniel P. Ford Sr.,CEO of the JTA, has led the organization to become a regional leader. He focused on innovative ideas including autonomous vehicles,Ultimate Urban Circulator, while boosting its national and international profile through strategic partnerships.

Leadership Development Program

The 2023 Leadership Program equips emerging leaders with the skills and experience. They are needed to drive innovation and success, blending theoretical learning with practical application. The mentorship, and experience foster strategic thinking and build a strong network.

We are Transparent

We are committed to maintaining integrity and transparency by sharing financial reports, updates,and, government practices. We foster trust with our stakeholders and the broader community.

Financial Reports

The JTA operates on a fiscal year cycle running from October 1 to September 30. We are aligning with the federal government’s fiscal year.

Public Records Requests

We maintain a process for public records requests, offering access to documents and records. A nominal fee is applicable for requests exceeding 10 pages or 30 minutes of administrative effort.