Connexion Plus

Connexion Plus logoExperience the Next Level
in Paratransit Service

JTA is excited to offer a new option to our Connexion customers – Connexion Plus.

Connexion Plus is perfect for eligible customers who want private, same-day, door-to-door service to anywhere in Duval County.

How it Works

Any certified Connexion customer is eligible.

  • Call Connexion Plus to schedule your reservation: (904) 404-0848
  • Supply the following information:
    • Name
    • Date and time of pick-up
    • Pick-up and drop-off addresses
    • Number of passengers
    • Any accommodations needed, such as a wheelchair lift
  • Call at least two hours in advance of your requested pick-up time
  • Look for the “Connexion Plus” sign in the front window of the vehicle


(904) 404-0848

Monday through Friday, 5:30 a.m. to 10 p.m. 

Weekends, 7:30 a.m. to 7:30 p.m.

NOTE: The Reservation Office will be closed on Thanksgiving, Christmas Day and New Year's Day. Service will be available (see Holiday Hours below), but please make your reservations in advance of the holidays.


Credit cards only

  • One-way Fare: $6 per passenger, due at time of reservation
  • Personal Care Attendant Fare: Free

Holiday Hours

On New Year’s Day, Memorial Day, Independence Day, Veterans Day, Christmas Day and Thanksgiving, service hours are 7:30 a.m. to 7:30 p.m.

Questions, Comments or Concerns

Connexion / Connexion Plus Customer Service
(904) 630-3100