Press Releases

JTA transit operations moving to the JRTC at LaVilla on May 4

JACKSONVILLE, FL – The Jacksonville Transportation Authority (JTA) will transition most fixed-route bus operations from the Rosa Parks Transit Station to the Jacksonville Regional Transportation Center at LaVilla (JRTC) on Monday, May 4, 2020.

JTA administrative offices will remain closed to visitors and all non-essential JTA administrative personnel will continue to follow “Safer at Home” orders, allowing those employees to continue teleworking from home.

The JRTC at LaVilla is located at 100 LaVilla Center Drive near the Prime F. Osborn III Convention Center. It will serve as the JTA’s new downtown bus transfer facility, administrative headquarters and intermodal hub with direct connections to the Skyway and the Intercity Bus Terminal, which serves Greyhound, Megabus and RedCoach lines.

On May 4, 2020, the JRTC at LaVilla will replace the Rosa Parks Transit Station as the JTA’s main downtown bus transfer facility, serving most JTA regular and express bus routes, the Skyway and the First Coast Flyer Bus Rapid Transit network.

With the safety and well-being of all customers, JTA employees and the general public in mind, all JTA bus routes will continue to operate on a “Modified Weekday Schedule” to promote social distancing and to ensure safe travel for everyone. A new JRTC Hotline is open to help customers navigate the new terminal, and to answer any questions about changes to their routes. Customers can call the JRTC Hotline at (904) 598-8737.

For any other issues, customers should continue to contact JTA Customer Service.

The JRTC at LaVilla will serve:

  • JTA Bus Routes: 1, 3, 4, 5, 8, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 21, 22, 25, 27, 32, 33 and 53
  • First Coast Flyer Green Line (102), Blue Line (107) and Red Line (109)
  • JTA Express Routes: Mandarin (200), Clay Regional (201) and Beaches (205)

Social distancing measures are in place at the JRTC to maintain a safe environment and to avoid overcrowding at the JRTC terminal. Customers should continue to abide by local, state and federal executive orders and follow the COVID-19 preventative guidelines established by the Centers for Disease Control (CDC). On the ground level, customers will have access to indoor and outdoor waiting areas, restrooms, ticketing and interactive kiosks.

To maintain a safe and secure environment, the JTA has established 24-hour security at the JRTC with armed and unarmed security personnel and JSO officers.

The Rosa Parks Transit Station will continue serving Routes 10, 19, 86 and the First Coast Flyer Red Line (109), and the Skyway. The east half of the Rosa Parks Transit Station will be closed and prepped for future transit-oriented development projects.

Customers can use Route 19 and the First Coast Flyer Red Line to transfer between the Rosa Parks Transit Station and the JRTC at LaVilla, and the First Coast Flyer Blue Line and Route 25 to transfer from the Kings Avenue Station to the JRTC at LaVilla, as needed.

Schedules are available through the Nexbus mobile app, Google Transit and at schedules.jtafla.com.  

The Skyway will remain closed until further notice, in coordination with the local “Safer at Home” executive order to promote social distancing.

JRTC Facts

The 67,000-square-foot JRTC at LaVilla features 21 bus bays, seven bus staging bays, kiss-n-ride areas, a paratransit drop-off area, spaces for rideshare services, and space for future micro and e-mobility solutions like bike and scooter share services. Construction began in the summer of 2018 and followed the opening of Phase I – the Intercity Bus Terminal – which opened in April 2018. The IBT is a LEED Silver Certified facility that houses Greyhound, Megabus and RedCoach lines.

When it opens in June, a pedestrian bridge over Forsyth Street will connect to the JRTC’s second floor from the Intercity Bus Terminal to maintain safe transfers for customers using Greyhound, Megabus and RedCoach lines. In the meantime, customers should use the designated crosswalk located at the corner of Forsyth and Johnson streets.