Press Releases

JTA and Uber partner to provide 4,000 free rides to COVID-19 vaccination sites

Jacksonville, Fla. – The Jacksonville Transportation Authority (JTA) has partnered with Uber to provide free door-to-door rides to and from COVID-19 vaccination sites in neighborhoods with limited transportation access. The program is part of the JTA’s Ride to Health initiative, providing safe, clean, and reliable transportation to available COVID-19 vaccination distribution locations.

Uber is subsidizing 100 percent of the cost of approximately 4,000 rides. Vouchers are available for trips to ANY vaccination site within the combined area of the following 10 zip codes: 32202, 32204, 32205, 32206, 32208, 32209, 32218, 32219, 32220, and 32254.

Uber Vouchers can be claimed at

“The Ride to Health program was created to improve access to critical pandemic resources in our community,” said JTA CEO Nathaniel P. Ford Sr. “This program builds on that mission by ensuring underserved areas disproportionately impacted by the pandemic are not left behind as our city moves forward in getting vaccinated.”

“Transportation should not be a barrier to vaccine access.  Working with the Jacksonville Transportation Authority, we are proud to support their Ride to Health efforts to significantly boost access to COVID-19 vaccines by providing transportation to and from vaccine appointments,” said Javi Correoso, Senior Manager of Public Affairs at Uber. 

The program will run through Thursday, September 30, 2021. Trips can be scheduled Monday through Sunday between 7 a.m. and 6 p.m. at no cost to the customer for trips under $25. The Uber Application is required to claim the voucher and can be downloaded from the App Store on Apple Smartphone devices or the Play Store on Google Smartphone Devices.