Better Together

Meet Community Outreach Coordinator LJ – The Heartbeat of the JTA

Known as the “Northern Star” of the JTA, LJ helps riders navigate Downtown Jacksonville with compassion, guidance, and a smile.

From learning every route and guiding riders step-by-step, to building meaningful connections with passengers and families, LJ reminds us that public transportation is about more than getting from point A to point B—it’s about people.

Happy NAVIversary - One Year of NAVI

June 30, 2026 marked one year since NAVI began service in Downtown Jacksonville and made history as the nation’s first permanent autonomous public transportation service operating in revenue service.

Over the past year, NAVI has safely connected customers, showcased the potential of autonomous mobility, and helped position Jacksonville as a national leader in transportation innovation.

Thank you to our customers, employees, partners, and community for helping us demonstrate what’s possible when innovation meets public transportation.

Here’s to one year of moving the future forward—and to the next chapter of mobility.

Showcasing the Future of Mobility

Industry Leaders Take an In-Depth Look at NAVI

The JTA welcomed Dr. Henriette Cornet, CEO of Urban Innovate, LLC, and Kelly Gonzalez, CEO of ProKel Mobility, for a tour of the AIC and an in-depth look at the NAVI autonomous vehicle operation.

The visit focused on how NAVI operates in real-world service, highlighting safety, reliability, accessibility, operational efficiency, and the overall passenger experience. Guests also explored how the system integrates within the broader transportation network.

Taking place on the same day the JTA celebrated NAVI's one-year anniversary, the visit gave them a unique opportunity to observe the program one year after its historic launch and see firsthand how far it has come.

Naval Postgraduate School Tours the AIC and Rides NAVI

Students and staff from the Naval Postgraduate School visited the JTA’s Autonomous Innovation Center (AIC) and experienced a ride aboard NAVI.

During the visit, guests learned about the U2C Program and explored how our autonomous mobility system was designed, tested, and operates in real-world conditions, offering a closer look at how innovative solutions are shaping the future of mobility.

Thank you for joining us and for the opportunity to share our work and engage with the next generation of leaders.

Sharing Autonomous Mobility Insights with Cincinnati Metro

Leaders from Cincinnati Metro recently joined the JTA for an inside look at the innovative work taking place through our U²C Program and our approach to deploying autonomous mobility.

During their visit, the team toured the Autonomous Innovation Center (AIC), got an up-close look at the HOLON urban, experienced a ride aboard NAVI, and met with JTA leaders and subject matter experts to discuss the planning, deployment, and operation of AV technology.

We appreciate the opportunity to share insights and lessons learned as more transportation agencies across the country explore the future of autonomous mobility.

JTA Supports City Council Installation Ceremony

The JTA was proud to provide shuttle service for the City Council Leadership Installation Ceremony, helping transport attendees between City Hall and Jacksonville University’s downtown campus. With the help of our courteous operators, attendees enjoyed safe, reliable transportation to and from the event.

Congratulations Council President Nick Howland and Vice-President Joe Carlucci!

Upcoming Community Meetings

The JTA is hosting a series of community meetings and a public hearing to gather public feedback on proposed upcoming fare and service changes. Find a meeting near you and join us to learn more, ask questions, and share your thoughts.

Upcoming Community Meetings:

• Tuesday, July 14

• Thursday, July 16

• Tuesday, July 21

• Wednesday, July 22

• Thursday, July 23

Public Hearing:

• Tuesday, July 28

Your feedback helps shape the future of public transportation in Northeast Florida. We hope to see you there!

The JTA Receives FPTA Award

The JTA was recently recognized by the Florida Public Transportation Association (FPTA) with the 2026 Best Workforce Development Marketing – Class 1 award for our “Better Together” campaign.

Every day, the JTA moves people, connects neighborhoods, and delivers reliable, courteous service—and this campaign highlights the people and partnerships that make it all possible. “Better Together” shines a light on our operators, technicians, customer service teams, innovators, and the communities we serve, sharing real stories and behind-the-scenes moments that show how Team JTA keeps Northeast Florida moving forward.

We are proud to share stories from across our community and amplify the voices that make Northeast Florida stronger, together.

Investing in Jacksonville's Workforce

Girl Scouts STEM Camp: Hands-On Innovation

Team JTA visited the Girl Scouts of Gateway Council STEM Camp aboard our Mobile Command Center Trolley to share how our NAVI service is helping shape the future of mobility.

After learning about autonomous mobility, the scouts put their creativity and STEM skills to work by designing and building their own custom vehicles. From unique features to creative designs, each project showcased imagination, problem-solving, and innovation in action.

Thank you to the Girl Scouts for a fun day of learning, creativity, and exploration. We loved seeing your ideas come to life!

The JTA Earns Toastmasters International Corporate Recognition Award

The Jacksonville Transportation Authority was recently recognized with the Toastmasters International Corporate Recognition Award, honoring the Authority’s commitment to employee growth and professional development.

The award highlights the JTA’s support of The Authority Speakers Toastmasters Club, which provides employees with opportunities to strengthen their communication, public speaking, and leadership skills in a supportive environment.

This recognition reflects the JTA’s ongoing investment in its employees and dedication to providing meaningful development opportunities that help team members build confidence, reach their full potential, and make a greater impact both personally and professionally.

Summer Interns

Please join us in welcoming our 2026 Summer Interns!

Over the coming weeks, these talented interns will gain hands-on experience, explore career opportunities in public transportation, and work alongside JTA professionals helping move our community forward.

We’re excited to support their growth, share industry knowledge, and help develop the next generation of leaders. Welcome to Team JTA

Ride for Less This Summer

Now is the perfect time to take advantage of the JTA's Fare Modification Pilot Program and enjoy reduced fares across select services.

Fixed Route: $1 per ride
Connexion: $2 per trip

Whether you're commuting to work, exploring Jacksonville, or traveling to your next destination, the JTA makes getting there more affordable.

Visit jtafla.com/fares to learn more about the pilot program and available fare options.

The Fare Modification Pilot Program concludes on July 31, so don't miss your opportunity to ride for less.

Making Moves: Community Conversations Driving Jacksonville Forward

Check out our most recent episode of Making Moves where we take you inside the latest conversations shaping mobility and access across the region.

In this episode, we highlight national recognition from U.S. DOT for the JTA’s innovation efforts, celebrate America’s 250th anniversary with a commemorative bus, and share our visit to KIPP VOICE Academy where students explored the NAVI vehicle and learned how to ride.

From community engagement to national visibility, this episode showcases how the JTA continues to connect people, ideas, and opportunity across Northeast Florida and beyond.

JTA News Making Moves

• Metro Magazine, June 3, Florida’s JTA Puts Innovation in Motion Ahead of America250

• Metro Magazine, June 30, Florida's JTA Marks One Year NAVI Anniversary

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