Connexion Plus
Experience the Next Level in Paratransit Service
JTA offers an additional option to our Connexion customers – Connexion Plus.
Connexion Plus is perfect for eligible customers who want private, same-day, door-to-door service to anywhere in Duval County.
How it Works
Any certified Connexion customer is eligible.
Call Connexion Plus to schedule your reservation: (904) 404-0848
Supply the following information:
Name
Date and time of pick-up
Pick-up and drop-off addresses
Number of passengers
Any accommodations needed, such as a wheelchair lift
Call at least two hours in advance of your requested pick-up time
Look for the “Connexion Plus” sign in the front window of the vehicle
Fares
Primary Passenger
$6 for trips of 15 miles or less
Add $2 per mile for trips over 15 miles
Additional Passengers
$4 each
Personal Care Attendants (PCAs)
Free
Reservations
Monday through Friday: 5:30 a.m. to 11:30 p.m.
Weekends: 5:30 a.m. to 10 p.m.
Holidays: The Reservation Office is closed on Thanksgiving, Christmas Day and New Year's Day. Service is available on holidays, but please make reservations in advance of these holidays.
Holiday Service Hours
On New Year’s Day, Memorial Day, Independence Day, Veterans Day, Christmas Day and Thanksgiving, service hours are 5:30 a.m. to 10 p.m.
Questions, Comments or Concerns
Connexion / Connexion Plus Customer Service
(904) 265-8928 - Florida Relay: (800) 955-8771 (voice) or 711 (TTY)