Fares / Passes

JTA offers various options.

Ecommerce

Visit the eCommerce website, http://ecommerce.jtafla.com, to purchase GameDay Xpress passes, Scrip tickets, Silver STAR Card and Ferry ticket books.

ESTAR

Visit the eSTAR website, https://star.jtafla.com/STAR/welcome.html, to buy or reload your STAR Cards online.

Mobile Ticketing

Download the MyJTA app to purchase JTA passes on a smart phone. The app is available for the following operating systems: iOS and Android. For more information visit www.myjta.com

SCRIP TICKETS 

Visit the eCommerce website, http://ecommerce.jtafla.com, to purchase Scrip tickets. This is only for Connexion Riders.

STAR CARD

You can purchase your new STAR Card from Ticket Vending Machines at locations throughout Jacksonville. Click here to view a list of TVM locations.

The machine accepts $1, $5, $10 and $20 bills. There is a change limit of $10 and change is provided in Susan B. Anthony $1 coins.  Bus operators do not make change. Please use exact fare. Customers may also use their debit/credit card for purchases.

PURPLE STAR CARD

The Purple STAR Card is a specially programmed “smart” STAR Card for riders ages 18 years old and younger. It entitles the cardholder to purchase JTA 31-day passes for just $30 (regular price is $50). It replaces the Silver Star Ticket. To reduce fraud, the cardholder’s picture is featured on the back. For more details visit the Youth (Purple) STAR Card page.

CASH FARES

(exact change only)

  • Regular- $1.50
  • Express Fare - $2
  • Express Reduced - $1.50
  • Community Shuttle - $1.50
  • Deviation on Community Shuttle - 50 cents
  • Ride Request - $2
  • Trolleys - $1.50
  • Reduced Fare* - $.75
  • Senior Citizen* (65 and older)- Free

STAR CARD

(All STAR cards start the first time they are used and run for the following consecutive days. Rides are unlimited for the designated time period purchased.)

  • 31-day - $50
  • 31-day (youth or reduced fare) - $30
  • 7-day - $16
  • 3-day - $10
  • 1-day - $4
  • 1-day (reduced fare) - $1.50

SKYWAY

The Skyway is free.

 

Senior Passengers

Am I required to get a STAR card?
The STAR card is your new senior ID. JTA will only accept a valid Senior ID STAR card for customers over 65 years old. All Customers over 65 without a valid Senior ID STAR card must pay the base cash fare of $1.50.

What documentation is required to obtain a Senior Fare Card?
Please bring with you a governmental issued picture ID showing your valid date of birth. Passengers 65 years of age and older ride free with a valid ID STAR card.

Reduced Fare Passengers

Am I required to get a STAR card?
The STAR card is your new ID. All passengers that are eligible for a reduce fare, must present a valid ID STAR upon boarding.

What documentation is required to obtain a Reduced Fare Card?

  • A Recipient of Social Security Disability or Social Security Income - Current award letter
  • A Disabled Veteran  – Current Letter on VA letterhead stating at least a 50% disability
  • Disabled - A JTA reduced fare application completed by a doctor and statement of disability on physician letterhead.
  • A Medicare recipient - Medicare card (Red, White, and Blue paper card)

Where do I go to have my picture taken for a Reduced or Senior STAR card?
Locations are set up at Rosa Parks Transit Hub or JTA Myrtle Campus
Monday through Friday from 8 a.m. to 5 p.m.
The Armsdale Park and Ride location is open from 6am to 9am Monday through Friday.  Offices are not open on Federal holidays.

Can I use my Senior and Reduced Card at TVM or Winn Dixie Location?
You can reload your card at the Ticket Vending Machines or Winn Dixie but cannot buy a new one there.   If your card is expired, please bring your old ID STAR card to Rosa L. Parks Hub, Armsdale Park and Ride, or JTA Myrtle Campus Building 2 locations to recertify.


*Persons with disabilities, and Medicare card holders travel at a reduced fare upon presentation of a STAR Card (or other transit system Reduced Fare Card). Seniors age 65 and older ride free upon presentation of a STAR Card.

**Youth pass available for patrons 18 years of age and under. Photo ID may be required for proof of age. (Some routes require additional tickets or cash.) Save with pre-loaded STAR Card purchases in 1, 3, 7 or 31 day options.