Fares / Passes

JTA offers various options.

Ecommerce

Visit the eCommerce website, http://ecommerce.jtafla.com, to purchase GameDay Xpress passes, Scrip tickets, Silver STAR Card and Ferry ticket books.

E-STAR

Visit the STAR Card website at https://star.jtafla.com/STAR/welcome.html to buy or reload your STAR Card online.

Mobile Ticketing

Download the MyJTA app to purchase JTA passes on a smartphone. The app is available for the following operating systems: iOS and Android. For more information visit www.myjta.com

SCRIP TICKETS 

Visit the eCommerce website, http://ecommerce.jtafla.com, to purchase Scrip tickets. This is only for Connexion Riders.

STAR Cards

You can purchase your STAR Card online or from Ticket Vending Machines (TVMs) at locations throughout Jacksonville. Click here to view a list of TVM locations.

TVMs accept $1, $5, $10 and $20 bills. There is a change limit of $10 and change is provided in Susan B. Anthony $1 coins. Customers may also use their debit/credit card for purchases.

STAR Cards passes start the first time they are used and run for consecutive days for the length of time purchased (i.e. a 7-day pass runs for seven days starting on the date it is first used). Rides are unlimited for the designated time period purchased.

  • 31-day - $50
  • 31-day (youth or reduced fare) - $30
  • 7-day - $16
  • 3-day - $10
  • 1-day - $4
  • 1-day (reduced fare) - $1.50

PURPLE STAR CARD

The Purple STAR Card is a specially programmed “smart” STAR Card for riders ages 18 years old and younger. It entitles the cardholder to purchase JTA 31-day passes for just $30 (regular price is $50). To reduce fraud, the cardholder’s picture is featured on the back. For more details, visit the Youth (Purple) STAR Card page.

CASH FARES

Exact change only.

  • Regular- $1.50
  • Express Fare - $2
  • Express Reduced - $1.50
  • Community Shuttle - $1.50
  • Deviation on Community Shuttle - 50 cents
  • Ride Request - $2
  • Reduced Fare* - $.75
  • Senior Citizen* (65 and older)- Free

SKYWAY

The Skyway is free. 

Senior Passengers

Am I required to get a STAR card?
The STAR card is your new Senior ID. JTA will only accept a valid Senior ID STAR card for customers over 65 years old. All Customers over 65 without a valid Senior ID STAR card must pay the base cash fare of $1.50.

What documentation is required to obtain a Senior Fare Card?
Please bring with you a governmental issued picture ID showing your valid date of birth. Passengers 65 years of age and older ride free with a valid ID STAR card.

Reduced Fare Passengers

Am I required to get a STAR card?
The STAR card is your new ID. All passengers that are eligible for a reduce fare, must present a valid ID STAR upon boarding.

What documentation is required to obtain a Reduced Fare Card?

  • A Recipient of Social Security Disability or Social Security Income - Current award letter
  • A Disabled Veteran  – Current Letter on VA letterhead stating at least a 50% disability
  • Disabled - A JTA reduced fare application completed by a doctor and statement of disability on physician letterhead.
  • A Medicare recipient - Medicare card (Red, White, and Blue paper card)

Where do I go to have my picture taken for a Reduced or Senior STAR card?
Locations are set up at Rosa Parks Transit Hub or JTA Myrtle Campus
Monday through Friday from 8 a.m. to 5 p.m.
The Armsdale Park and Ride location is open from 6am to 9am Monday through Friday.  Offices are not open on Federal holidays.

Can I use my Senior and Reduced Card at TVM or Winn Dixie Location?
You can reload your card at the Ticket Vending Machines or Winn Dixie but cannot buy a new one there.   If your card is expired, please bring your old ID STAR card to Rosa L. Parks Hub, Armsdale Park and Ride, or JTA Myrtle Campus Building 2 locations to recertify.


*Persons with disabilities, and Medicare card holders travel at a reduced fare upon presentation of a STAR Card (or other transit system Reduced Fare Card). Seniors age 65 and older ride free upon presentation of a STAR Card.

**Youth pass available for patrons 18 years of age and under. Photo ID may be required for proof of age. (Some routes require additional tickets or cash.) Save with pre-loaded STAR Card purchases in 1, 3, 7 or 31 day options.