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Bikes on Buses

Bikes on Buses Training & Guidelines

Bikes on Buses is a FREE convenient option for customers who want to ride their bikes and ride the bus.

Please read the information below carefully. A requirement of being able to use this great service is a full understanding of how to load and unload your bike BEFORE you try it. Below you will find a variety of easy-to-use tools to help you learn how to take your bike with you when riding the bus.

Bikes On Buses Program Overview Video

Getting Started

Before loading your bike, here are some important things you need to know:

  • You are responsible for loading and unloading your bicycle. For safety reasons, operators are not able to assist you with loading or unloading.
  • Bicycle racks will hold a maximum of two bikes. Racks are available on a first-come, first-served basis. If the rack is full, you will need to wait for the next bus. Bikes are not allowed inside JTA vehicles.
  • Children 12 years of age and younger must be assisted by an adult when loading and/or unloading bikes.
  • Only single-seat, two-wheeled bicycles are permitted on JTA buses. Motorized bikes are not allowed.
  • All bikes with a wheel size of 16” or larger fit easily and securely on the rack.
  • JTA is not liable for damage to the bicycle and other property attached to the bicycle. Theft, damage, injury while loading and unloading, acts by third parties and all other related incidents are solely the responsibility of the customer/ cyclist and not the JTA.
  • No additional fees or permits are required.

Preloading

  • Make sure you are off the bike when waiting at the bus stop so the operator recognizes you as a passenger.
  • After the bus stops, let the operator know you are using the bike rack. Return to the curb after loading your bike.
  • Remove loose items or items that could interfere with operator visibility like long poles or flags.
  • When possible, load bikes with extra large handles in the front rack.
  • If rack is inoperable, notify the operator and wait for the next bus.

Loading

Step 1 - Pull on the release bar at the top of the rack.

Bob Loading 01

Step 2 - Lower the rack toward you.

If another bike is in position, the rack will already be lowered.

Bob Loading 02

Step 3 - Put bike in the rack (the back slot if available).

Each slot is clearly labeled for front and back tires.

Bob Loading 03

Step 4 - Once the bike is in the rack, pull the bike support arm up from its lowered position on the left side.

A spring will pull the support arm back and hold your bike securely in place. Do not lock your bike to the rack. CAUTION: Resting the support arm on your bike’s fender or frame could damage your bike.

You’re ready to ride! Return to the curb, and board the bus.

Bob Loading 04

Unloading

  • As the bus approaches your stop, inform the operator you will be unloading your bike. This will ensure the operator waits until you are clear of the bus before leaving the stop. Use the front door of the bus to exit.
  • Release your bike. Simply pull the support arm away from the wheel. Drop it down to the rack, and lift your bike from the wheel slot.
  • If you are the last person to unload a bike, return the rack to its upright position.
  • Return to the curb with your bike when moving away from the bus. Wait until the bus pulls away and traffic clears before proceeding.

Extra Training

Because JTA recognizes that some people are more comfortable with personal instruction, we offer a FREE, hands-on training on how to properly load and unload your bike. For more information or to schedule an appointment, call Gail Aupont at (904) 630-3154, Monday-Friday between 8am to 4pm.