In partnership with the City of Jacksonville, the Florida Department of Health for Duval County and other health service organizations, the Jacksonville Transportation Authority provides safe, clean and reliable transportation to available COVID-19 vaccination distribution locations.

Transportation Services

The JTA has bus routes and on-demand services that provide convenient access to several COVID-19 vaccination locations in Jacksonville.

JTA’s ReadiRide service provides affordable, on-call transportation to vaccination locations. To provide additional support to the community during COVID-19 vaccine distribution, we have expanded the coverage of our ReadiRide zones. Applicable zones are listed under each location below. Call (904) 679-4555 to confirm your eligibility and to make a reservation (Monday through Saturday, 6 a.m. to 7 p.m.) to get you to and from your vaccination appointment.

The safety and health of our customers and employees is a top priority at the JTA. All JTA services, including our buses and ReadiRide service, are regularly cleaned and sanitized throughout the day. We ask our customers to wear masks when riding on all our vehicles and in our facilities and to maintain social distancing.


  • As of May 11, 2021, vaccination is available to the following groups:
    • Individuals 18 years of age or older
    • Individuals 12-17 years of age with parent/guardian consent
    • In order for an individual aged 12-17 years old to receive the COVID-19 vaccine, the parent or guardian must:
      • Schedule the vaccine appointment.
      • Complete the electronic consent forms sent to you prior to your appointment. If the consent forms are not signed prior to the appointment, consent will be provided at the vaccination appointment location.
      • Accompany the minor to the site.
    • The Pfizer vaccine is available for individuals over the age of 12. The Johnson & Johnson and Moderna vaccines are only available for those over the age of 18.
  • JTA requires customers and employees to wear masks on all transportation services, including buses and ReadiRide service.
  • Seniors age 65 and older ride free on JTA buses and ReadiRide service — simply show your ID.
  • Healthcare workers may show proof of a vaccine appointment or healthcare ID badge to ride free.
  • The Jacksonville Transportation Authority (JTA) is offering a free 1-day pass to those who need a ride to a COVID-19 vaccination site in Jacksonville. See instructions below on how to redeem.
  • ReadiRide is JTA’s door-to-door service for those who want a scheduled, personal trip. For eligibility and to make a reservation, call (904) 679-4555.
  • JTA has partnered with zTrip to provide discounted rides, up to 3 miles, to JTA facilities or vaccination sites. To book your reservation, call (904) 337-3103 and use promo code "VAC21".


Redeeming a 1-Day Pass for COVID-19 Vaccination Transportation

The complimentary 1-day pass, valued at $4.25, is available through the Token Transit website, the MyJTA mobile app or in-person by visiting the Jacksonville Regional Transportation Center at LaVilla (JRTC) Ticket Center.

Once activated, the 1-day pass can be used until the end of the transit day on any JTA bus route or First Coast Flyer route.

To redeem the pass using Token Transit:

  • Visit Token Transit's promotional page and enter your mobile device number
  • Enter the promo code: VAC21
  • The pass will be sent to you via SMS text message (standard messaging rates apply)
  • Scan your digital pass and board

To redeem the pass through the MyJTA app:

  • Follow the steps to purchase a 1-Day Pass (Transit/Bus), including adding it to your Cart
  • When in the Cart, tap “Have a coupon code?” and enter code: VAC21
  • Tap the “Discount Me” button to apply your discount
  • Tap the “Pay Now” button to receive your free 1-Day Pass
  • Access your pass in your digital wallet, scan your digital pass and board

To redeem the pass in person:

  • Visit the JRTC at LaVilla Ticket Center on the ground level
    100 LaVilla Center Drive
    Jacksonville, FL 32204
  • Present your mobile device and phone number
  • If you would like a digital pass, JTA's Ticket Center Staff will send you the pass via SMS text message (standard messaging rates apply)
  • Scan your digital pass and board!

If you do not have a mobile device or need help redeeming your pass, please contact JTA Customer Service at (904) 630-3100, or visit the JTA Ticket Center at the JRTC.

Vaccination Locations

The locations below are currently offering COVID-19 vaccinations and are served by the JTA. JTA bus routes and on-demand services listed under each address will help take you to these locations.

JTA-Supported Vaccination Sites

To plan your trip, find details below or call JTA at (904) 630-3100.

Gateway Transit Hub

The Wellness on Wheels mobile vaccination unit will be serving the Gateway Transit Hub through July 31, 2021. The transit hub is located within the mall parking lot, southeast of Winn-Dixie.

Open 9 a.m. to 6 p.m., seven days a week. No appointment is necessary.

5200 Norwood Avenue
Jacksonville, FL 32208

Plan your trip to Gateway Transit Hub

JTA services to this location:

Wellness on Wheels Mobile Vaccinations

The JTA has partnered with Agape Family Health to bring you Wellness on Wheels — mobile vaccinations for the Jacksonville community. Visit the Wellness on Wheels page for a list of dates, times and locations.


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