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OTTO's second phase

JTA Implements Second Phase of the On-Time Transit Operations (OTTO) Campaign


JACKSONVILLE, FLORIDA – January 9, 2014 – The Jacksonville Transportation Authority (JTA) launched the second phase of its On-Time Transit Operations (OTTO) campaign on Monday, January 6, 2014.  The JTA made schedule adjustments to the following routes: B7, CT4, F1, L8, P4 and TR3.

“We have seen some key improvements to our routes that were adjusted in the initial phase of the OTTO campaign,” said JTA CEO Nathaniel P. Ford, Sr. “The feedback we have received from our customers has been positive and supportive as well as informative.  We are excited for implementation of the second phase.”

During a recent post to the JTA Facebook page, Philip Sgambati-Carcel, a regular contributor, expressed his enthusiasm about the Authority’s progress related to the OTTO Campaign.

"I just wanted to say thank you for all the hard work and effort you guys have put forth. These last few weeks, my experience has been an awesome one. The buses have been mostly on time. This is a huge improvement from when I first started riding over the summer! Thank you to all the bus drivers as well,” Sgambati-Carcel.

The JTA launched OTTO back in November by making enhancements to six of the most heavily traveled routes – AR6, CT1, CT2, K2, L7 and M5. 

Enhancements in the second phase include:


  • Improving the schedules on all six routes so they are more reliable.  
  • Adding an additional bus on the B7 during midday.  
  • Adding an additional bus to the CT4 and the F1 during the day.    
  • Adding an additional bus to the P4 route during midday improves frequency from every 72- minutes to 60- minutes during the midday.

Customers can get more information on OTTO by picking up a bus schedule at the Rosa Parks Transit Station or calling JTA Customer Service at (904) 630-3100 or (904) 630-3191 for the hearing impaired; or visiting




The Jacksonville Transportation Authority is an independent state agency governed by a seven-member board of directors. JTA operates Jacksonville’s public bus service, downtown automated Skyway and paratransit service.  The Authority also plans, designs and builds roads and bridges. JTA’s mission is to improve Northeast Florida’s economy, environment and quality of life by providing safe, reliable, and efficient multimodal transportation services and facilities. For more information, visit