Press Releases

JTA to Waive STAR Card Fee

Get your STAR card today!  The Jacksonville Transportation Authority (JTA) invites you to purchase any fare product in the months of August and September and the $2.00 fee will be waived on the yellow STAR card.  

To take advantage of this offer, simply purchase any fare product from a ticket vending machine (TVM) or a cashier at the Rosa Parks Transit Station ticket booth during August and September.  The STAR card must be loaded with 1, 3, 7, 31-day passes or any dollar value in order for the $2 fee to be waived.

he STAR (Simply Tap and Ride) Card allows JTA riders to pay their bus, trolley and shuttle fare without the need for cash by simply tapping the card on the fareboxes.  When riders use their STAR card instead of cash, it speeds up the boarding process, improving on-time performance for everyone.  There are other benefits associated with having a STAR card.  For example, JTA offers a web-based card registration process that provides value protection.  If a registered card is lost or stolen, the remaining value will be restored on the new card by JTA.

he STAR card is durable, contains a microchip and can be reloaded with any fare product for up to three years.

For additional information on the STAR card program, please contact the JTA’s customer service line at (904) 630-3100, STAR hotline at (904) 632-3800 or TDD (904) 630-3191.