Press Releases

JTA recognized as Winner of NAVEX Customer Excellence in Ethics and Compliance Award

PORTLAND, Ore. — NAVEX, the leader in integrated risk and compliance management software, today announced the winners of its second annual NAVEX Customer Excellence Awards during its NAVEX Next virtual conference.

The winners, named in three separate categories, represent some of the most dynamic and technologically innovative risk and compliance programs in practice today. Chosen by a panel of industry experts, winners were selected based on their risk and compliance program awareness, positive effect on the workplace and employees, business risk identification and mitigation, and measurable effectiveness.

“It’s a privilege to honor this year’s winners who have built and maintained world-class risk and compliance programs,” said Steve Chapman, Chief Customer Officer at NAVEX. “These organizations are noteworthy for many reasons – most especially their programs that create stronger, more resilient operations and workplace cultures that directly contribute to business success. Congratulations!”

Customer Excellence in Ethics and Compliance Award

The Excellence in Ethics and Compliance category recognizes companies that demonstrate a commitment to building and maintaining an ethical workplace exhibited through a culture of compliance. The winners are:

  • Jacksonville Transportation Authority – North American SMB
    Jacksonville Transportation Authority illustrates its core value of putting employee health and safety first by encouraging employees to confidentially voice concerns throughout the pandemic.
  • IHS Towers– InternationalIHS Towers demonstrates its active commitment to employees and customers through a holistic ethics and compliance program that encompasses training, internal reporting and third-party risk management everywhere it conducts business.
  • JLL – North American EnterpriseJLL’s Ethics Everywhere program takes insights from its incident management data to identify trends across business units around the world to inform its risk assessment and training programs.

Winners were selected by a panel of judges comprised of risk and compliance industry experts including Vera Cherepanova, ethics advocate, consultant and author; Michael Volkov, CEO of Volkov Law; Matt Kelly, CEO of Radical Compliance LLC; Prof. Kyle Welch, George Washington University; Prof. Marcia Narine Weldon, University of Miami Law School; Carol Williams, CEO of Strategic Decisions Solutions; and Carrie Penman, Chief Risk and Compliance Officer, NAVEX. The North American, international, enterprise and SMB award designations are based on the location of the company’s headquarters and overall company size.

To learn more about the awards and this year’s winners, visit NAVEX’s Customer Excellence Awards page here.



NAVEX is the recognized leader in risk and compliance management software and services, empowering thousands of customers around the world to manage and mitigate risks with confidence. NAVEX’s mission is to help customers promote ethical, inclusive workplace cultures, protect their brands and preserve the environment through sustainable business practices. For more information, visit and our blog. Follow us on Twitter and LinkedIn.

About the Jacksonville Transportation Authority (JTA)

The Jacksonville Transportation Authority (JTA) is an independent state agency serving Jacksonville, Florida and Northeast Florida with multi-modal responsibilities. The JTA provides varied mass public transit services, and is a builder of roads, bridges and other infrastructure to enhance mobility in Jacksonville. Public transportation services include BRT and regular bus service, paratransit, the St. Johns River Ferry, Skyway APM, and other mobility and on-demand services in Duval, Clay, Baker, Nassau and St. Johns counties. To learn more, visit