Press Releases

JTA Bus Operator tests positive for COVID-19

JACKSONVILLE, FL – The Jacksonville Transportation Authority (JTA) has learned that a bus operator has tested positive for COVID-19 on April 16, 2020. They are receiving medical care and are in quarantine. Our hearts and thoughts are with this JTA employee, their family and all JTA front-line personnel during this difficult time.

This is the first positive case at the JTA.

We are coordinating with the Florida Department of Health to take all advisable precautions to protect JTA employees, our customers, and the larger Jacksonville community. Our top priority is the health and well-being of employees, customers and the public, which is why we have protocols in place to address COVID-19.

After a thorough review, we began sending any employees thought to have come into contact with this person home to self-quarantine for at least 14 days. That review continues and may result in more employees being sent home. In addition to the frequent cleaning and disinfecting activities conducted at JTA facilities and onboard JTA vehicles, we have repeated a deep clean of any area or vehicle this person was present at during the past seven days.

We also want to advise our customers which routes this operator drove over the past week. Those duties include:

  • April 13: Drove Route 22 (Avenue B) and 3 (Moncrief)
    • Bus 2213 from 6:21 a.m. – 6:55 a.m.
    • Bus 2608 from 7:25 a.m. – 1:51 p.m.


  • April 14: Route 26 (Argyle Forest/Buckman) and 28 (Southside/Sunbeam)
    • Bus 2604 from 6:30 a.m. – 11:30 p.m.


  • April 15: Route 22 (Avenue B) and 3 (Moncrief)
    • Bus 2213 from 6:21 a.m. – 1:51 p.m.

It is vitally important and legally mandatory for the JTA to protect this employee’s privacy and to maintain their confidentiality. We ask that you respect their right to privacy as well.

As more updates become available, we will share that with our employees and customers. In the meantime, we ask that everyone continue to follow the guidelines established by the Centers for Disease Control along with the social distancing and other measures in place through local, state and federal executive orders.

JTA employees will continue to wear proper personal protective equipment while at work. Modified schedules and reduced capacity on board JTA buses will continue until further notice. Additional changes could be made to maintain and safe and secure environment. For more information on what precautions are in place, please visit the Media Center page.