Press Releases

Free Phone App Makes JTA Bus Travel Easier

JACKSONVILLE, FLORIDA – October 29, 2015 – The Jacksonville Transportation Authority (JTA) launched NextBus alongside the Route Optimization Initiative (ROI) last December. This real-time passenger information system is a time-saving initiative that gives customers the estimated arrival time of the bus at their stop. Buses are equipped with GPS devices that enable tracking via a satellite which in turns provides up to the minute bus location and arrival time information. NextBus makes trip planning easy and it is complimentary. Customers are able to manage their schedules, reduce wait times at bus stops and ultimately improve their quality of life.

The NextBus app offers a wide variety of options for customers to find out the arrival time of a bus. Options include phone, text, internet and smart phone applications.

  •  Call (904) 242-6490
  •  Text "JTAFLA space followed by the bus stop number to 41411
  •  Download the NextBus application from the Google Play or Apple App Store
  •  Visit

NextBus offers customers automatic web, email and text alerts to let them know when their bus is close to their stop.

For information about riding JTA or using NextBus, please contact the JTA’s customer service line at 904.630.3100; TDD 904.630.3191 or visit