Press Releases

COVID-19 UPDATE: JTA Provides Complimentary Rides to Healthcare Professionals

JACKSONVILLE, FL – The Jacksonville Transportation Authority (JTA) will offer complimentary
rides to help local healthcare professionals during our community’s collective response to the Coronavirus
(COVID-19) pandemic.

Starting on Monday, April 6, 2020, any healthcare professional employed at a hospital, doctor’s office,
medical facility or medical laboratory can receive complimentary rides with a valid photo employee I.D.

For the purposes of this service, a “healthcare professional” includes anyone who delivers care and
services to patients, and performs functions that are critical to the continuation and/or maintenance for
operational purposes. This would include doctors, nurses, technicians, paramedics, and support staff such
as helpers, assistants, waste handlers, and other functions within a hospital, doctor’s office, medical
facility, medical laboratory or emergency clinic.

“Like our JTA bus operators, police and first responders, these medical professionals are part of the front
lines as our community responds to COVID-19,” said JTA Chief Executive Officer Nathaniel P. Ford Sr. “We
know these local heroes don’t have a choice to stay home, and this is one way for us to say ‘thank you’
while continuing to provide our vital transportation services,” said Ford.

As a reminder, the JTA has limited seating onboard all buses to promote social distancing. Additional
measures to ensure a clean and safe environment at JTA facilities are also in place. Service continues to
operate on a modified Saturday schedule. 

Updated schedules can be found by using the NextBus mobile app for iOS and Android devices. Rosa Parks Transit Station remains the central bus transfer facility for Downtown Jacksonville until further notice.