TryTransit Initiative

This is a great opportunity to increase awareness about what public transit in our community has to offer: MyJTA, NextBus, Wi-Fi, and environmentally friendly CNG buses, all with the goal of enhancing the customer experience.

Customer satisfaction is at an all-time high. Our customers appreciate that the JTA is continuously implementing improvements to enrich their riding experience! Our annual survey reflects that the current customer satisfaction rating on the JTA’s fixed-route is 83 percent, and our connexion customers rated their overall satisfaction at 87 percent. This is a perfect time to expose more people to our system and show how it can benefit them and the community.