Overview

The Jacksonville Transportation Authority, an independent state agency serving Duval County, has multi-modal responsibilities. JTA designs and constructs bridges and highways and provides varied mass transit services. These include express and regular bus service, community shuttles for a neighborhood ride, a downtown Skyway monorail, the St. Johns River Ferry, the Gameday Xpress for various sporting events at TIAA Bank Field, Paratransit for the disabled and elderly, and Ride Request on-demand services. JTA has a challenging role serving the largest city in the continental U.S. in terms of landmass. An integrated transportation network is a critical element in any community to properly manage growth, provide mobility and offer a good quality of life.

Vision Statement

JTA has a challenging role serving the largest city in the continental U.S. in terms of landmass. An integrated transportation network is a critical element in any community to properly manage growth, provide mobility and offer a good quality of life.

JTA Bus.jpg

JTA Goals

  • Safety and Security
    Ensure safety and security throughout the transportation system and in the Authority work environment
  • Employee Success
    Strengthen workforce through professional development opportunities that enhance knowledge, skills and leadership abilities
  • Customer Satisfaction
    Deliver a superior and reliable customer experience
  • Financial Sustainability
    Ensure long-term financial sustainability
  • Organizational Efficiency and Effectiveness
    Attain the highest level of agency performance