Press Releases

Second JTA Bus Operator tests positive for COVID-19

JACKSONVILLE, April 20, 2020 – A Jacksonville Transportation Authority (JTA) Bus Operator has tested positive for COVID-19, the second positive case at the JTA.

This employee was last at work on Friday, April 17, 2020. Due to a mild cough, the Bus Operator sought testing at the Parking Lot J testing site on Saturday and was placed on mandatory sick leave. The employee notified JTA leadership of their results today. Over the past seven days, this employee drove the following bus routes: 

  • 4/13/2020 Monday:   
    • Route 200 – Mandarin Express
    • Bus 2201
    • 6:45 a.m. to 10:15 a.m. (on standby from 8:45 – 10:15 a.m.)


  • 04/15/2020 Wednesday:
    • Route 109 – First Coast Flyer Red Line
    • Bus B004
    • 5:05 a.m. to 10:45 a.m.


  • 04/16/2020 Thursday:
    • Route 84 – Philips/Grand Bay
    • Bus 1424
    • 5:20 a.m. to 9:33 a.m.


  • 04/17/2020 Friday:
    • Route 16 – Riverside/Wilson
    • Bus 2118
    • 4:59 a.m. to 11:05 a.m.

Customers will be notified through communications posted on these specific routes this week. Please stay tuned for any further information posted through the JTA Media Center page. 

As is policy during this COVID-19 outbreak, all preventative measures are in place to mitigate further spread at the JTA. Areas, vehicles and facilities last visited by this employee have received additional disinfecting and cleaning. Employees thought to have had prolonged contact, more than 10 minutes in a closed area, are being notified and sent home for self-quarantine.

Employees will continue to wear personal protective equipment while on duty. In addition to PPE, all JTA buses are equipped with protective barriers to add another layer of separation between Bus Operators and customers. Customers should continue to follow the preventative guidelines established by the Centers for Disease Control and only use JTA services for essential travel.

At this time, five JTA employees are in quarantine. Two with positive tests, and three as a precaution due to possible close contact with the infected.

After a comprehensive review of JTA video footage, on board buses and at JTA facilities, we found no evidence of customers having prolonged close contact – as defined by the Centers for Disease Control - with the bus operator who contracted COVID-19 last week. The same review is ongoing for the second case. 

Both bus operators are recovering at home and are in good spirits. They will remain away from work until cleared by a doctor with a negative test.  

Customers with concerns can reach out to JTA Customer Service at (904) 630-3100, emailing or visiting the Customer Service page.