Press Releases

JTA offering free 1-day pass for COVID-19 vaccination site trips

JACKSONVILLE, FL The Jacksonville Transportation Authority (JTA) is offering a free 1-day pass to those who need a ride to a COVID-19 vaccination site in Jacksonville.

The complimentary 1-day pass, valued at $4.25, is available through the Token Transit website, the MyJTA mobile app, or in person by visiting the Jacksonville Regional Transportation Center at LaVilla (JRTC) Ticket Center.

“Through this program and our Wellness on Wheels partnership, the JTA is doing our part to ensure transportation is not a barrier to accessing this critical vaccine in Jacksonville,” said JTA Chief Executive Officer Nathaniel P. Ford Sr. 

Passes, once activated, can be used until the end of the transit day on any JTA bus route or First Coast Flyer route.

To redeem the pass using Token Transit:

To redeem the pass through the MyJTA app:

  • Follow the steps to purchase a 1-Day (Transit/Bus) pass
  • Tap the “Have a coupon code?” button and enter code: VAC21
  • Tap “Discount Me” to apply your discount
  • Tap “Pay Now” to receive your pass
  • Access your pass in your digital wallet, scan and board

To redeem the pass in person:

  • Visit the JTA Ticket Center at the JRTC
  • Present your mobile device and phone number
  • If you would like a digital pass, JTA Ticketing Staff will send you the pass via SMS Text (standard messaging rates apply)
  • Present your digital pass, scan and board

If you do not have a mobile device, or need help redeeming your pass, please contact JTA Customer Service at (904) 630-3100, or visit the customer service window at the JRTC.