Press Releases

JTA Joins peers in APTA Health & Safety Commitments Program

JACKSONVILLE, FL. - The health and safety of JTA passengers and employees is our top priority during the COVID-19 public health emergency. That’s why we have joined more than 100 peer agencies across the United States in pledging support to the American Public Transportation Association (APTA) Health & Safety Commitments Program to educate and update customers on how to safely ride our transportation network.

Public transportation systems like the JTA are working every day to keep riders and employees safe from COVID-19, but they can’t do it without your help.  For every action taken, we ask riders to share the responsibility. The APTA Health & Safety Commitments Program defines four core categories of responsibilities – for transit agencies like the JTA, and for our customers – making this a true partnership for health and safety. They are:

  • Following public health guidelines from official sources like the CDC or Florida Department of Health
  • Protecting each other by requiring face coverings and other protection
  • Keeping customers informed and empowered to choose the safest times and routes to ride
  • Putting health first by requiring riders and employees to avoid public transit if they have been exposed to COVID-19 or feel ill

As we take on this challenge together, please do not hesitate to contact JTA Customer Service at (904) 630-3100 if you feel unsafe or see someone not following our COVID-19 policies like wearing face coverings or staying physically distanced.