Press Releases

JTA Hurricane Irma Service Update

JACKSONVILLE, FLORIDA – September 8, 2017 – The Jacksonville Transportation Authority (JTA) is committed to helping our customers prepare for Hurricane Irma. The safety and security of our customers is our number one priority. JTA buses and the Skyway are operating on a normal schedule today.

Connexion, JTA’s paratransit service is available today for life sustaining trips and special needs evacuations only.

Residents evacuating from the beaches with transportation needs, please go to one of the three designated pickup locations at the beaches:

1. Fletcher High School
700 Seagate Avenue
Neptune Beach, FL 32266

2. Mayport Middle School
2600 Mayport Road
Atlantic Beach, FL 32233

3. Jacksonville Beach Elementary
315 South Tenth Street
Jacksonville Beach, FL 32250

JTA “Evacuation buses” are available to transport customers to designated shelters from these locations. Customers requiring special needs transportation to a shelter should call (904) 630-CITY.

The St. Johns River Ferry is closed until further notice and the Skyway will close at 9 p.m. today and remain closed until further notice

JTA’s customer service line is open today until 8:30 p.m. and Saturday from 8 a.m. to 5 p.m. It will open at 8 a.m. Sunday and remain open throughout Sunday night and into Monday to assist customers.

Please follow JTA on Facebook and Twitter for schedule updates. For specific questions about routes, please call JTA’s customer service line at 904.630.3100; TTY 904.630.3191 or visit