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Bus Services

JTA buses operate seven days a week, 365 days per year. Sunday service is provided on the following holidays: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. Check the bus schedule for hours of operation.

Order your schedules, system map or obtain route information by contacting Customer Service at (904) 630-3100. You can also use this link to email your request.

Purchase online bus or shuttle passes here.

Lost Articles
Call (904) 630-3189
9 a.m. - 4 p.m.

JTA Rules of Road

  • Exact fare is required. Operators do not make change.
  • Please take a seat promptly once you've paid your fare. If there are no seats available, please hold the handrails provided for your safety.
  • Trained service animals accompanying persons with disabilities are always welcome on board.
  • All JTA vehicles are equipped with ramps or lifts for our riders who use mobility devices.
  • You're welcome to carry belongings with you as long as they are small enough to fit on your lap or at your feet. Don't block aisles or take over the seat beside you.
  • For the safety of your child, you must remove your infant from its stroller prior to boarding the bus. The strollers should be folded to fit between the seats and out of the aisle.
  • You can bring the following items on board: boogie boards; collapsible fishing poles with hooks removed; wheelchairs; walkers; shopping carts, as long as they fold down and can be handled without assistance.
  • A skateboard can only be brought on board if it is in a bag or napsack and then, must be kept on the owners lap. The skateboard is never to be placed on the floor of the bus for any reason.
  • If carrying a shopping cart on board, all groceries or items in the cart must be removed before boarding the bus and the cart must then be folded and placed between the seats, out of the aisle.
  • Children under 42 inches tall, accompanied by a responsible adult, are welcome to ride for free.
  • Please help us keep your public transit system clean for everyone by refraining from eating, drinking or smoking on JTA vehicles.
  • Consumption of alcoholic beverages or possession of open containers of any alcoholic beverage is prohibited on JTA vehicles.
  • Possession and/or consumption of illegal drugs, weapons or flammable materials is prohibited on any JTA vehicle.
  • The playing of radios, iPods and other musical devices is allowed with the use of ear phones. Volume on the ear phones shall be kept at a level which does not disturb other passengers.
  • Conversations between riders or on cell phones shall be kept at a reasonable volume. Vulgar or abusive language will not be tolerated. Please don't cuss on the bus.
  • Loitering or soliciting is not permitted on any JTA property or vehicles.
  • Shoes and shirts are required to ride the bus.
  • Please wait until the bus operator is present before boarding.
  • Please do not cross in front of the bus. Exit the bus and proceed to the next crosswalk or wait for bus to depart.

  • (Download an Acrobat Version of Rules of the Road.)

     


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