Press Releases

JTA Offers Complimentary Rides Dec. 1-5

JACKSONVILLE, FLORIDA – October 30, 2014
On December 1, 2014, the Jacksonville Transportation Authority (JTA) will launch a new route system. For the first time in 30 years, almost every route will be new to make buses more frequent and more direct. Hours of operation will also be extended.

“Knowing full well that such a significant transition may initially be challenging for many of our riders, we felt that offering complimentary fare during the first week of service will be one less concern while they learn to experience our new system, new routes, and new way of doing business,” said JTA’s Chief Executive Officer Nathaniel P. Ford, Sr. “It will also allow our bus operators to focus on navigating these new routes and our staff to concentrate on assisting any customers who may need help.”

JTA will offer complimentary fare to fixed route and Community Shuttle customers from Monday, December 1 through Friday, December 5, 2014. However, if a Community Shuttle customer requests curbside service, an additional minimum fee of 50 cents will be charged. This special offer will not include the Riverside-Avondale Night Trolley or Connexion customers.

To find out how your current route is affected, visit Rosa Parks Transit Station and pick up a new yellow schedule or call JTA Customer Service at 904.630.3100 or TDD 904.630.3191.