Press Releases

JTA Launches St. Johns River Ferry Ticket Exchange Program

JACKSONVILLE, FLORIDA – May 17, 2017 – The Jacksonville Transportation Authority (JTA) is launching an exchange program to improve the ticketing process for the St. Johns River Ferry. The JTA currently accepts tickets previously issued by the City of Jacksonville, JAXPORT and the St. Johns River Ferry Commission. Effective October 1, 2017, only JTA issued tickets will be accepted.

All tickets with values between $1.75 and $4.00 must be used by September 30, 2017.

Customers with tickets valued at $4.25 issued by the St. Johns River Ferry Commission may exchange them by September 30, 2017 for JTA issued tickets of the same value. There are a few options for exchanging tickets.

In Person (JTA Customer Service):

121 West Forsyth Street
Jacksonville, FL 32202
Monday through Friday
8 a.m. to 5 p.m.

On-site (Mayport Landing):

• Friday, June 23              1 p.m. to 5 p.m.
• Saturday, June 24          9 a.m. to 1 p.m.
• Friday, August 25           1 p.m. to 5 p.m.
• Saturday, August 26       9 a.m. to 1 p.m.
• Friday, September 29      1 p.m. to 5 p.m.
• Saturday, September 30  9 a.m. to 1 p.m.

For additional information and ticket exchange options, please contact the JTA’s customer service line at 904.630.3100; TDD 904.630.3191 or click here.