Press Releases

JTA Launches New Customer Survey

“Be Heard…Your Voice Counts”

JTA is now conducting our annual paratransit customer satisfaction survey. Surveys will be available at various locations throughout Jacksonville from August 20th through September 30th.  We value your feedback and want to hear your opinions about the Connexion paratransit service JTA provides. Please take the time to complete a survey if asked, or you see a surveyor. We want to know how we are doing in meeting your transportation needs.