Press Releases

Complimentary Wi-Fi Now Available on all JTA Buses

JACKSONVILLE, FLORIDA – November 14, 2016 – Complimentary Wi-Fi hotspots have been expanded to include all fixed-route buses in the Jacksonville Transportation Authority’s (JTA) fleet. Now all customers can use the data-free time on JTAconnect to catch up on work, school or stay connected on social media.

Until now, complimentary Wi-Fi was only available on the First Coast Flyer “Green Line”. All JTA vehicles, excluding Connexion and the Skyway offer the hot spot. To log on, simply select JTA’s Wi-Fi network, JTAconnect, and follow the directions. The unsecured public network does not require a password.

“Wi-Fi allows our customers to manage their cellular phone plans while on board and turn their commute into productive time,” said JTA Chief Executive Officer Nathaniel P. Ford Sr. “We are pleased to offer this enhanced amenity.”

Free Wi-Fi is the latest technology JTA has implemented to improve the customer experience. In December 2014, JTA introduced real-time passenger information with NextBus, a time-saving initiative that gives customers the estimated arrival time of the bus at their stop. NextBus makes trip planning easy. Customers are able to manage their schedules, reduce wait times at bus stops and ultimately improve their quality of life.

The NextBus app offers a wide variety of options for customers to find out the arrival time of a bus. Options include phone, text, internet and smart phone applications.

• Call (904) 242-6490
• Text “JTAFLA space followed by the bus stop number to 41411
• Download the NextBus application from the Google Play or Apple App Store
• Visit www.nextbus.com

In December 2015, JTA introduced the MyJTA mobile ticketing application that allows customers to purchase single ride tickets, one-day or three-day passes with the convenience of their mobile device. Customers can also purchase fares for the St. Johns River Ferry and Gameday Xpress passes. The MyJTA app is available on Google Play or the Apple App Store. Visit www.myjta.com for more information.

For information about riding JTA, please contact JTA Customer Service at 904.630.3100; TDD 904.630.3191.