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Mission Statement

VISION STATEMENT
Residents and businesses have access to safe and reliable transportation choices to move people and goods efficiently and comfortably throughout our community. 

MISSION STATEMENT 
To improve Northeast Florida’s economy, environment and quality of life by providing safe, reliable, and efficient multimodal transportation services and facilities.

GOALS
Customer Service
Provide a superior and reliable customer experience.

Financial Sustainability
Provide for long-term financial stability.

Mobility
Deliver accessible transportation choices while providing mobility throughout the community

Efficiency and Effectiveness
Deliver effective multimodal transportation services and facilities in an efficient manner.

Safety and Security
Ensure safety and security throughout the transportation system and in the Authority work environment.

Employee Development
Provide professional development opportunities that enhance knowledge, skills and leadership abilities.