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Community Initiatives


Go Green - Save Green
The Jacksonville Transportation Authority believes in doing our part to protect the environment. In addition to providing mass transit services throughout Northeast Florida, JTA uses eco-friendly products and processes whenever possible in all departments across the agency. Find out more about JTA's Go Green-Save Green efforts - click here.

 Project Safe Place logo

Project SafePlace
In partnership with the Youth Crisis Center, all JTA buses serve as a Safe Place, providing transportation to immediate help and shelter for runaways and teens in crisis. With JTA's participation, Jacksonville boasts the most Safe Places in any community in the United States. View their site.  


Dig Downtown Jacksonville
Dig Downtown is a lifestyle blog dedicated to Downtown Jacksonville. With more than a dozen bloggers contributing to showcase the many sides of Jacksonville’s Downtown from dining and cultural venues to sports and special events to new businesses and what it is like to live downtown.

The Downtown Jacksonville blog is a result of the Downtown Marketing Collaborative, a group of organizations dedicated to marketing Downtown Jacksonville with the goal of building awareness for Downtown among residents of the region.

Downtown Marketing Collaborative Partners:

Click here to check it out.

Traffic and Transit Info

For information on Traffic reports from 511
click here

Title VI Program Policy

Program Policy
Title VI Complaint Form
Title VI Policy Statement
Title VI Complaint Form - Spanish

Special Accommodations

Special accommodations such as Braille and large print of all JTA printed documents are available upon request.

Contact Customer Service at (904) 630-3100 with your request. Please allow 7-10 days for processing.